On a Grow or Optimize plan, Churn Buster can send custom webhooks on any schedule.

Webhooks can be used as the trigger to lock a user out of their account, scheduled on any chosen day of a Churn Buster campaign.

Here's how to lock accounts out after X days:

  1. Go here and create a new webhook in Churn Buster. Name the webhook, and set the URL to point to either a testing service like RequestBin, or to your app server.
  2. Click Save Webhook
  3. Then, click Edit in the top right corner of the page, to edit your campaign schedule.
  4. Scroll down to see your new webhook, and click Add
  5. Choose which day of your campaign (following a failed payment) a customer should be locked out of your service. 
  6. Click Save

Now, Churn Buster will send a webhook to your server on day X of all new campaigns. You can then use the customer data in the JSON payload you receive, to make any necessary changes on your end resulting in the customer getting locked out of your application or service.

If you have any questions, don't hesitate to contact our support team.

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