Group 65
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Best Practices
Best Practices
Getting to Involuntary Churn Zero
+1
16 articles in this collection
Written by
Matt Goldman,
Ken Johnson,
Scott Albertson
and 1 other
Passive Churn Next Steps
What to do with customers who failed to renew their subscription.
Written by
Ken Johnson
Updated over a week ago
Is Churn Buster worth the expense? 🤔
Written by
Ken Johnson
Updated over a week ago
How to Lock Out Delinquent Customers in Your Application
Written by
Matt Goldman
Updated over a week ago
How Churn Buster Handles Email Bounces
What happens when an email we send to one of your customers can't be delivered
Written by
Matt Goldman
Updated over a week ago
In-App Dunning Notifications in Intercom
Prompt users to update their payment information using the Intercom messenger
Written by
Ken Johnson
Updated over a week ago
Embedded "Capture" Forms In-App
Collect payment information in your app with embedded Capture pages.
Written by
Scott Albertson
Updated over a week ago
Email Customization and Personalization
How to Use Basic Snippets in Your Emails
Written by
Matt Goldman
Updated over a week ago
How to Use Custom Snippets in Your Emails
Written by
Matt Goldman
Updated over a week ago
How to Add Your Company Logo to Email Templates
Written by
Matt Goldman
Updated over a week ago
Personalize Your Email Greetings with First Names
Written by
Matt Goldman
Updated over a week ago
Personalize Greetings in Emails using Stripe Metadata
Written by
Matt Goldman
Updated over a week ago
Webhooks and Integrations
Setting Up Campaign Escalations with Zapier
Use Zapier to send Slack alerts, add tasks to a CRM, or any other action on day X of a Churn Buster recovery campaign
Written by
Matt Goldman
Updated over a week ago
Schedule a High-Value Campaign Alert
Add a Zapier webhook in your campaign schedule to get notified when high-value campaigns start
Written by
Mark McKenna
Updated over a week ago
Send an SMS Nudge in Your Campaign Schedule
Prompt your customers via SMS to update their card
Written by
Mark McKenna
Updated over a week ago
Set Up the Zapier Integration
Churn Buster events trigger a zap... and the options are endless
Written by
Mark McKenna
Updated over a week ago
Set Up the Slack Integration
Get notified of Churn Buster campaign events in your Slack channel
Written by
Mark McKenna
Updated over a week ago