Frequently Asked Questions (FAQ)

12 articles in this collection
Written by Matt Goldman and Mark McKenna

Troubleshooting FAQ

Common questions. Uncommonly helpful answers. 😁

Written by Mark McKenna
Updated over a week ago

FAQ: How can I take action with at-risk campaigns?

Written by Mark McKenna
Updated this week

FAQ: How can I send a customer a link directly to their card update page?

Written by Mark McKenna
Updated over a week ago

FAQ: Can I link to other customer account pages in ReCharge?

Giving your customer the option to skip a shipment or delay a payment could be the key to keeping them around longer

Written by Mark McKenna
Updated this week

FAQ: How do ReCharge order changes affect Churn Buster campaigns?

Written by Mark McKenna
Updated over a week ago

FAQ: What do I get when upgrading?

The additional features available to you when you move from a Start account to Grow

Written by Mark McKenna
Updated over a week ago

FAQ: How does Churn Buster handle SCA?

Written by Mark McKenna
Updated over a week ago

FAQ: Can I bill all past-due customers on a specific day, to align with pay periods?

Written by Mark McKenna
Updated over a week ago

FAQ: How does Churn Buster handle currency conversions?

Written by Mark McKenna
Updated over a week ago

What's the best landing page for dunning emails?

Link to the best customer experience.

Written by Matt Goldman
Updated over a week ago

FAQ: How can my customers unsubscribe from campaign emails?

Written by Mark McKenna
Updated over a week ago

How to Stop a Campaign

Make sure customers aren't emailed when they don't need to be

Written by Mark McKenna
Updated this week