It's easy to use Churn Buster with MemberMouse.

First, go ahead and create a Churn Buster account here. This will start tracking failed payments right away, and we'll still have several days before the first action is taken to recover a failed payment.

Next, we need to notify Churn Buster of canceled MemberMouse subscriptions. We can use a subscription email address as the identifier, and Churn Buster will automatically end the associated campaign (stopping all outreach/efforts to update payment information).

  1. Set up a new Zap using a webhook trigger.
  2. Using the POST URL given to you by Zapier, create a new notification in MemberMouse for subscription cancelations.
  3. Assign the Action as an HTTP POST API Call in Zapier with the following details:

Account ID and API Key are located in your Churn Buster dashboard. Click Account > Integrations > API

Finally, email [email protected] with the URL where customers can update their billing information.

This link will be added to outbound Churn Buster emails, so customers can update credit cards and renew MemberMouse subscriptions. 

<done> 

Many thanks—we look forward to helping your company grow with best practices and better tools.

Did this answer your question?