Take control of your subscription cancellations.
Learn why customers cancel and do whatever it takes to grow your subscription program. Reduce active churn with better tactics and AI-powered insights.
5 Billion+
Under Management
for leading subscription brands
A better experience
For your subscribers
For your retention team
“It’s a perpetual honeymoon phase with Churn Buster. You get that mutual vibe that they genuinely care about your success and your growth.”
The right offer at the right time
Let cancel reasons drive a better cancel flow experience. Deliver offers and deflections that meet your customer’s expectations and context.
Segmented flows
Offer a unique experience for different customer types.
A/B testing
Test and iterate new retention strategies with ease.
Automatic improvement
Churn Buster learns in real-time what’s working, and then optimizes flows to help your customers stick around. The longer they run, the better they perform.
It’s churn optimization on autopilot.
Retention insights for lasting results
Get the type of reporting you need to answer real questions. Let data drive the types of changes that make retention improvements significant and lasting.
Sentiment AI
Qualitative feedback made actionable
Determine the sentiment of cancelling customers’ qualitative feedback with 99% accuracy.
Effortlessly retain more subscribers.
Improving retention has never been easier.
White glove implementation
Results you'll be proud of
“We get to focus on delivering the product that our customer wants, while easily retaining an extra 21% of subscribers every month. Multiply that value every month. It's massive for the company.”
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Frequently Asked Questions
Churn Buster has accurate reporting and all the tools you need to optimize customer retention. Analytics, segmentation, customer personalization, continuous testing, branded design, and even a team with 10+ years of churn busting experience—it’s all included out-of-the-box. If you are running into limitations with your basic flows, finding it difficult to measure success and make the necessary adjustments, it could be a good time to consider Churn Buster.
Simply contact our team for concierge setup. We will review your current cancellation process and create new, branded flows that are ready to go with offers targeted to cancel reasons. After launching Cancel Flows, you will see results in real-time including customer feedback analyzed via Sentiment AI.
Churn Buster integrates with most subscription platforms, including Recharge, Ordergroove, Stay.ai, Stripe Billing, Braintree Subscriptions, Smartrr, Rodeo, Upscribe, and more. API integration with any subscriptions setup is available on our Enterprise plans.
Dunning and Cancel Flows are priced individually, or as a bundle, and there are no extra fees. Churn Buster does not take a commission on customers retained, as we know how difficult attribution is with customer retention (without a doubt, customer loyalty plays the biggest role in customer retention—Churn Buster can amplify the value of customer loyalty, but rarely is responsible for it!).
Yes. Start with Dunning, and Cancel Flows can be added at a sizable discount. Compare against other cancel flow options, and you’ll often find Cancel Flows has better functionality at a lower monthly cost.
Our standard plans are month-to-month, and operate under our standard Terms of Service (with no contract). Pro plans often require a signed service agreement in the first year, rolling onto our standard monthly terms afterward.